FAQs (Frequently Asked Questions)
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The Vault Concierge is a premier luxury transport service offering bespoke travel solutions across the UK and Europe. We specialise in providing high-end vehicle rentals with top-tier chauffeurs, ensuring a seamless and luxurious experience for all your travel needs.
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We accept bank transfers, PayPal, and cryptocurrency payments.
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A deposit of 50% is required upfront to secure your booking.
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No, smoking is not allowed in any of our vehicles.
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We have accepted bookings as last minute as up to one hour before the journey. To ensure we can accommodate your needs, we recommend booking as early as possible, but don’t hesitate to reach out even at the last minute.
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Yes, you will receive a notification via SMS or a phone call.
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Absolutely, we offer services across the UK and Europe. Please contact us for a quote.
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Yes, all our vehicles come with free Wi-Fi for your convenience.
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Your safety is our top priority. All vehicles are regularly sanitised, and our drivers are trained to follow the latest health guidelines.
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Yes, you can request a specific driver, subject to availability. Please contact us as soon as possible to arrange this.
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Yes, you can extend your booking time subject to vehicle availability. Please contact us as soon as possible to arrange this.
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You can contact us via WhatsApp at +44 7795 831330 or send us a Direct Message (DM) via our Instagram at thevaultconcierge. Please fill out the automated form that will be sent to you so we can provide a quick pricing estimate. If there are any other questions, we are happy to assist.
Contact the team now for rates and availability for our host of services!
Email - thevaultconcierge@gmail.com
Sales/Hire - 07795 831330
WHATSAPP - 07795 831330